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Five star


Providing guest services for short-stay rentals and everything in-between. Including a central bag drop service for guests’ convenience.¬†

guest welcome

Cost effective

Short Stay Services

We’ll take care of key exchanges, welcoming your guests, bag storage services, cleaning and restocking your property.

Collect & return


Looking after guests


Preparing your property


A convenient and secure

key exchange

Our secure key safe and central location make this a perfect key exchange service for your guests.

Welcoming your guests

checking in/out

Meeting your guests at the property and taking them through the various features of the property and local neighbourhood. A bag drop service is also an available option pre check-in and post check-out.

Preparing your property

cleaning & restocking

We’ll provide a ¬†high quality clean and linen change service. Quality check the functionality of your appliances and lighting. Restock essential items supplied for your guests.

our happy

customers say

"We at MaisonNets have nothing but praise for Mark Day and Hey Felix's Guest services. The service they deliver to guests is exceptional, and he will always do whatever he can to make the guests' check-ins and stays as seamless as possible. We have complete confidence and trust in Hey Felix's Guest Services"
Mark Hodge
MaisonNets - CEO
"Mark at Hey Felix looks after our apartment in Potts Point. Living interstate I am delighted to have found a local service like this to manage all the things needed to maintain and present our apartment. Mark has been extremely attentive and reliable, and nothing is too much trouble for him. I highly recommend this service. "
Gillian Gallagher
Hey Felix Customer
"Mark at Hey Felix provides a wonderful service! I Airbnb my flat and he meets the guests, shows them around, arranges the cleaning when they leave, deals with questions during their stay and re-provisions for the next guests. I couldn't manage without him. I am truly happy with the service, and it's all done with efficiency and charm.
Donelle Wheeler
Hey Felix Customer