Hey Felix's
PRIVACY POLICY
Hey Felix is committed to protecting your right to privacy.
Hey Felix is committed to protecting your right to privacy and the privacy and personal information of visitors to our website https://heyfelix.com.au collected either via this website or directly from you.
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By providing us with any personal information, indicates you have had the opportunity to access and make yourself aware of our Privacy Policy, Website Terms of Use.
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You are under no obligation to provide any personal information to Hey Felix, however we may need this to undertake services to you that you require that are subject to the Hey Felix Terms and Conditions.
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Hey Felix may use information provided by you to contact you in relation to information on our services and updates. We may use your information to improve our services and better understand your needs. We may contact you via different methods of communication including email, telephone, SMS or mail. We may also collect additional information from you including your credit card information, business details, address and contact preferences in the course of providing your selected services, record keeping, and interacting with you for feedback and information and marketing regarding our services.
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Hey Felix may disclose personal information for the purposes of providing services to you, including taking steps to enter into a contract with you, and as required by law, regulation, court order, subpoena, warrant or in the process of legal proceedings. If you choose not to provide this information, it may effect our ability to provide our services to you. Where this disclosure is made to third parties for these purposes, we will require the third party to adhere to the Hey Felix Privacy Policy for managing and handling your information.
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If there is a change of ownership control or sale of business assets of the Hey Felix business, we reserve the right to transfer the user database (within the limits of the law) with personal and non-personal information contained in those databases. This information may also be disclosed under strict confidentiality agreement and utmost good faith to third parties interested in purchasing the Hey Felix business.
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We may process your data for the purposes of analysing the usage of our website, marketing to you from any enquiry you submit, sending newsletters you have requested, for the general purpose of communicating with you and for any legal obligations we must fulfil.
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The transmission of information to Hey Felix and the receipt of information from Hey Felix is at your own risk. Although we take measures to safeguard against security risk we cannot guarantee unauthorised usage.
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You may at any time, in writing request your personal information we have, as outlined in the Privacy Act 1988. We have a legal obligation to ensure your information is accurate and up to date. Please advise us of any changes to your personal information. You may delete or update any inaccurate information in writing to Hey Felix. Contactable at ask@heyfelix.com.au We will promptly correct any updated information provided to us via the correct channels.
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You have the right to access your data we hold, to update and rectify it, to request its deletion, to limit or object to processing, complain to relevant authorities and the right to withdraw consent.
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By providing your personal information to Hey Felix, you consent to the collection, storage and use of the information as set out in our Website Terms of Use and Privacy Policy.
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You may unsubscribe or opt out of communications from Hey Felix at any time via notification to ask@heyfelix.com.au
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You are entitled to make a complaint in writing to us at ask@heyfelix.com.au if you believe Hey Felix has in any way breached its obligations under the Australian Privacy Principles or legal obligations under the Australian data protection laws. We take complaints very seriously and will respond promptly.
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Hey Felix is committed to ensuring all personal information collected and stored is safe and secure and to seek to protect it from misuse, interference and loss from unauthorised access.